About

Built for delivery

Who we are

We help governments, institutions, enterprises, and their partners research, design and deliver public programs, and measure their impact.

Delivery Management Consultants was founded in Lahore with a simple aim: turn reform plans into results people can see.

We work where research meets delivery. We find out what is really happening on the ground, design programs that fit the system they will live in, and stay close enough to implementation to measure their impact.

Our team has led education, governance and technology work in 15 countries, with governments, universities and international organizations.

How we work

  • Evidence from the field.

    We talk to the people who deliver and use public services, not just the people who plan them.

  • Inside the system.

    We work alongside teams in governments, institutions, enterprises, and partner organizations, so our recommendations fit real budgets, real staff and real operating conditions.

  • International by design.

    We bring universities and practitioners from around the world into our work, and bring what they have learned back home.

15 countries

Where our team has worked

From Pakistan and Nepal to Ghana, Azerbaijan and the United States.

Select a pin or a country to see its name.

Selected country:

Countries where our team has worked

Our team

  • Usama Mahmud

    Director

    • Managing Partner
    • International Development

    Usama leads DMC's work with governments on education, sanitation, transport and AI. He previously advised the Minister of School Education in Punjab, Pakistan, where he designed the $50 million GPE-funded TALEEM program. At the Brookings Institution's Center for Universal Education, he led knowledge exchange for education innovation teams from more than 50 countries. He is a Visiting Scholar at the University of Pennsylvania (Penn GSE and the Fels Institute of Government) and a Penn GSE alumnus. He also co-founded Paismo and serves on the board of DG Khan Cement (Nishat Group).

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  • Dr. Sharon Ravitch

    Senior Advisor

    • Leadership
    • People-Centered AI
    • Research

    Sharon is Professor of Practice at the University of Pennsylvania Graduate School of Education and a leading scholar of qualitative research methods. She led the qualitative research for the Suthra Punjab evaluation in Punjab, Pakistan, and advises DMC on research, AI in education and equity in schools.

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  • Ghazanfar Abbas Jilani

    Senior Advisor

    • Chairman, Risk Management Committee, The Bank of Punjab, Pakistan
    • Chairman, Trust for Voluntary Organizations
    • Retired Secretary, Economic Affairs Division, Ministry of Finance
    • Financial Governance
    • Risk Management

    Ghazanfar Abbas Jilani is a retired federal secretary who serves on the board of The Bank of Punjab, Pakistan. He previously served as Additional Secretary in the Ministry of Finance and as Secretary of the Economic Affairs Division in 2018. He chairs the Risk Management Committee of The Bank of Punjab, Pakistan, and the Trust for Voluntary Organizations.

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  • Rebecka Zavaleta

    Technology Lead

    • Managing Partner
    • People Operations
    • Human-in-the-Loop ML
    • Data Foundations for AI Scaling

    Rebecka is CEO of Paismo, an HR and payroll technology company serving Pakistani enterprises and US companies building teams in Pakistan. At DMC, she leads technology and digital work. She focuses on data foundations for AI scaling and has built patented human-in-the-loop machine learning pipelines.

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  • Raja Jawad

    Communications Lead

    • Strategic Communications
    • International Development

    Raja Jawad is a communications professional with more than 18 years of experience. His work focuses on strategic communications and international development.

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  • Rico Moorer

    Advisor, AI Automation

    • AI Automation

    Rico Moorer focuses on AI automation implementations across commercial technology organizations.

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  • Tahir Mahmud

    Advisor, Financial Management

    • Financial Management
    • Training & Development

    Tahir Mahmud advises on financial management, training and development.

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